How do I request a reward?
Updated October 2026 · 3 min read
Before opening a request
The standard first-request date is 14 calendar days after the first simulated funded trade. Passing the evaluation alone does not make a reward payable. Check that you are reading the correct account and its simulated funded stage.
- The account has met its minimum qualifying days or has the relevant purchased add-on.
- Identity verification is complete; it is required once before the first reward.
- The account's programme rules have been respected.
- Your selected method has correct, current payment details.
No consistency gate applies. The dashboard's eligible amount already needs to reflect the account's rules; do not substitute a headline profit figure from a different account or stage.
Requesting in the dashboard
- Sign in to your MultiFunded dashboard and select the simulated funded account you intend to use.
- Open its reward-request area and check the available amount and request date.
- Faites votre demande uniquement en crypto. Vérifiez les coordonnées de votre portefeuille et consultez le minimum éventuel, les frais et les délais dans le tableau de bord.
- Check the details and submit through the dashboard. Keep the request reference and monitor the status there.
If the request control is unavailable, check the displayed eligibility reason before trying again. For an unclear block or missing amount, contact support with the account and request references. Never send your password or full card details.
Review, approval and initiation
The published review policy is within 24 hours of submission. Once approved, the 48-hour initiation policy begins. If covered initiation is late, $1,000 is added to that reward, with one credit per request and the stated exclusions.
Review, approval, initiation and provider settlement are different steps. A submission acknowledgement is not approval, and an initiated transfer is not confirmation that the provider has finished settlement. Check the dashboard status before treating the process as complete.
If something needs correcting
Contact support promptly if payment details or the request amount appear wrong. Include the account ID, request reference, selected method and the specific issue. Avoid submitting sensitive identity documents through an unrelated contact channel; follow the dashboard's verification process.
Requests are refused only for the specific rule breaches in the Terms and programme rules, rather than general discretion. If a request is refused, ask for the provision and account activity involved so you can understand the decision.
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Contact support with the question and your account ID, if you have one. Never send your password.
