1. Introduction
MultiFunded is operated by MultiFunded LLC, a limited liability company formed in Wyoming, USA ("MultiFunded", "we", "our", "us"). We are committed to protecting your privacy. This policy covers the MultiFunded website, your dashboard and any contact with our team (together, the "Service"). By using the Service, you acknowledge the practices described here.
2. What we collect
2.1 Personal information. We may collect:
- your name and contact details (email address, phone number);
- date of birth and identity verification information, where required;
- address and location data;
- payment and billing information;
- trading experience and evaluation data;
- login and authentication details.
2.2 Technical information. We collect automatically:
- IP address and device information;
- browser type, operating system and device identifiers;
- website interaction data and analytics;
- trading platform activity and performance metrics;
- cookies and similar technologies (see Section 7).
2.3 Communications. We may keep:
- support tickets, emails and live chat transcripts;
- survey responses and feedback;
- your marketing preferences and subscription status.
3. How we use it
3.1 To provide the Service: create and manage your account; give you access to simulated trading programmes and platforms; process payments, rewards and billing; check compliance with programme rules; and support you.
3.2 For legal and compliance purposes: verify identity and prevent fraud; meet legal and regulatory obligations; carry out risk assessments and internal reviews; and investigate breaches of our Terms.
3.3 To communicate with you. We send the service notices you need to use your account. With your consent where required, we also send educational content, product updates and offers, and run surveys. You can opt out of marketing at any time.
5. Security
We protect your information with industry-standard measures, including:
- encryption in transit and at rest;
- secure authentication and access controls;
- regular system monitoring and security audits;
- internal data protection policies and staff training.
No system is completely secure, so we cannot promise absolute security.
6. Your rights
In short: you can see, correct, move or delete your data, and stop marketing — depending on where you live.
Depending on where you live, you may have the right to:
6.1 Access and portability: request access to your data, receive a copy in a portable format, and learn how it is processed.
6.2 Correction and deletion: correct inaccurate or incomplete data, ask us to delete it (subject to legal obligations), and object to certain processing.
6.3 Marketing choices: unsubscribe from marketing emails, opt out of promotional messages, and manage your contact preferences.
6.4 Complaints: if you are unhappy with how we handle your data, tell us first. You may also have the right to complain to the data protection authority in your country.
To use a right, contact us (Section 12). We may need to verify your identity before acting on a request.
8. Retention
We keep personal data only as long as we need it to provide the Service, fulfil our contracts, and meet legal and regulatory requirements. After that, we securely delete or anonymise it.
9. International transfers
Your information may be transferred to and processed in countries outside your own. Where this happens, we put appropriate safeguards in place, as applicable law requires.
10. Under-18s
The Service is not for anyone under 18. We do not knowingly collect data from minors and delete it promptly if we find it.
11. Changes to this policy
We may update this policy. Changes are posted here with a new "Last updated" date. Continued use of the Service means you accept the updated policy.
12. Contact
Questions about this policy, or want to use your rights? Email [email protected] or use the Contact page, and start your message with "Privacy request". The company responsible for your data under this policy is MultiFunded LLC, a limited liability company formed in Wyoming, USA.
