Quand mes frais sont-ils remboursés ?
Updated October 2026 · 2 min read
The milestone depends on the programme
| Programme | Approved reward milestone |
|---|---|
| 1 Étape Standard | 3e récompense approuvée |
| 1 Étape Pro | 3e récompense approuvée |
| 2 Étapes Standard | 3e récompense approuvée |
| 2 Étapes Pro | 3e récompense approuvée |
| 3 Étapes | 3e récompense approuvée |
| Instantané | 5th approved reward |
| Payez après réussite | 4e récompense approuvée |
1 Étape Standard
- Approved reward milestone
- 3e récompense approuvée
1 Étape Pro
- Approved reward milestone
- 3e récompense approuvée
2 Étapes Standard
- Approved reward milestone
- 3e récompense approuvée
2 Étapes Pro
- Approved reward milestone
- 3e récompense approuvée
3 Étapes
- Approved reward milestone
- 3e récompense approuvée
Instantané
- Approved reward milestone
- 5th approved reward
Payez après réussite
- Approved reward milestone
- 4e récompense approuvée
Each account counts its own approved rewards. A reward on another account does not advance this account's milestone, and a submitted or refused request is not an approved reward. Completing an evaluation phase is not itself a reward milestone.
What is refunded
The policy refers to the programme fee. Do not assume that optional add-ons, reset fees or every other purchase-related amount are included. A discounted programme purchase does not create a refund entitlement to an undiscounted reference price.
At the current published sale price, a $100,000 2-Step Standard programme fee is $213 before add-ons. Its 3rd-approved-reward milestone does not turn the original fee basis of $420 into the amount paid. Keep the actual order record when checking the refund.
Automatic does not mean unconditional
No separate request is needed for the programme fee refund at the specified reward. The reward must still be approved under the account rules. The normal reward calendar, qualifying days, identity verification and payment-detail requirements apply; the refund policy does not bypass them.
Approved rewards follow the 48-hour initiation policy from approval, with its exclusions and separate provider settlement. The fee-refund milestone is not a promise that a programme will be passed or that a particular number of rewards will be achieved.
Checking a missing refund
If the milestone reward is approved and the fee refund is unclear, send support the account ID, original order reference and relevant approved reward references. Ask which programme fee and milestone were applied. Keep optional add-ons and reset charges separate in your question.
This automatic reward-milestone policy is separate from the purchase refund policy, which has its own eligibility and timing. If you are asking to cancel a recent purchase, read refunds within 14 days rather than treating an unachieved reward milestone as a cancellation right.
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